Terms & Conditions
Last Updated: July 27, 2026
These Terms & Conditions govern the use of the Furnique website and purchases made through our store. By accessing our website or placing an order, you agree to these Terms & Conditions and the policies referenced below.
About Furnique
Furnique is an online furniture store offering Lounge Sofas and Accent Sofas. Product information, prices, availability, and applicable purchasing details are displayed on our website.
Product Information
We aim to provide clear and accurate product descriptions, images, prices, and other relevant information. Customers should review the product information carefully before placing an order.
Product appearance may vary slightly due to screen settings, lighting, photography, or display differences.
Product Availability
All products are subject to availability. If a product becomes unavailable after an order is placed, Furnique may contact the customer using the information provided with the order to explain the available options.
Pricing and Payments
Prices are displayed in GBP (British Pounds Sterling) unless otherwise stated. Customers should review the product price, applicable charges, and total amount at checkout before completing their purchase.
Available payment methods are displayed during checkout. For detailed payment information, please review our Payment Policy.
Orders
Customers are responsible for providing complete and accurate billing, payment, contact, and delivery information when placing an order.
After an order is submitted, customers may receive an order confirmation. Furnique may contact the customer if an issue involving payment, product availability, delivery information, or order details needs to be resolved.
Order Changes and Cancellations
Customers may request an order change or cancellation within 24 hours of placing the order by contacting support@furnique.shop.
If an order has already entered processing or has been dispatched before the request can be completed, cancellation or modification may no longer be possible. Submitting a cancellation request does not automatically confirm cancellation.
Shipping and Delivery
Furnique currently ships within the United Kingdom only. Shipping charges, processing times, transit times, estimated delivery periods, tracking, and delivery procedures are explained in our Shipping Policy.
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Returns and Refunds
Returns, return eligibility, exchanges, return shipping responsibility, restocking fees, and refunds are governed by our Returns & Refund Policy.
Customers wishing to return a product should review the Returns & Refund Policy and follow the applicable return procedure.
Privacy
Personal information collected through our website is handled according to our Privacy Policy. Please review that policy for information about how personal data may be collected, used, shared, retained, and protected.
Website Use
Customers and visitors must use the Furnique website only for lawful purposes. Users must not attempt unauthorized access, interfere with website operation, knowingly introduce harmful software, or use the website for fraudulent or unlawful activity.
Errors and Inaccuracies
We aim to keep product, pricing, availability, and other website information accurate. However, errors may occasionally occur.
If an error affects an order, Furnique may contact the customer to explain the issue and determine the appropriate next steps, subject to applicable consumer rights.
Consumer Rights
Nothing in these Terms & Conditions is intended to limit or exclude statutory consumer rights that apply under applicable United Kingdom law.
Where applicable law provides rights that cannot legally be excluded or restricted, those rights will continue to apply.
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
To the extent permitted by applicable law, Furnique is not responsible for losses resulting solely from circumstances outside our reasonable control or from misuse of our website.
Changes to These Terms
Furnique may update these Terms & Conditions when necessary to reflect changes to our website, business operations, policies, or applicable requirements. Updated terms will be published on this page with a revised date.
Contact Information
If you have questions about these Terms & Conditions, please contact us:
Business Name: Furnique
Business Email: support@furnique.shop
Chat Support: Available 24/7
Business Days: Monday to Friday
Business Hours: 09:00 AM – 05:00 PM (UTC+1)
Business Address: https://maps.app.goo.gl/LAGtHviTctg2212U7