Shipping Policy

Last Updated: July 27, 2026
This Shipping Policy explains how Furnique processes, ships, and delivers orders within the United Kingdom. It also provides information about shipping charges, order cut-off time, processing and transit times, estimated delivery, shipping carriers, delayed packages, address issues, and order changes or cancellations. By placing an order with Furnique, customers agree to the shipping terms described below.

Shipping Area

Furnique currently ships within the United Kingdom only. We do not currently offer international shipping or delivery to addresses outside the United Kingdom. Customers must provide a complete and accurate UK delivery address when placing an order.
If an order contains a delivery address outside our available shipping area, we may be unable to process or fulfil the order.

Shipping Charges

Furnique charges a flat shipping rate of £25 GBP per order for delivery within the United Kingdom. The applicable shipping charge will be displayed during checkout before the order is completed.
Shipping Charge: £25 GBP flat rate
Customers should review their shipping information and total order amount before completing their purchase.

Order Cut-Off Time

Our order cut-off time is 4:00 PM (UTC+1) on business days. Orders placed before 4:00 PM may begin processing according to our normal processing schedule.
Orders placed after 4:00 PM will generally be treated as received on the next business day for processing purposes. Our business days are Monday to Friday. Orders placed on weekends or applicable holidays will generally begin processing on the next available business day.

Processing Time

Orders generally require 1–2 business days for processing. Processing begins according to our business-day schedule and includes reviewing the order information, preparing the item for shipment, and arranging dispatch.
Processing time does not include transit time. Saturdays, Sundays, and applicable holidays are not counted as standard business days.

Transit Time

Once an order has been processed and dispatched, the estimated transit time is 6–7 business days.
Transit time begins after the package has been handed over to the applicable shipping carrier. Actual transit times may vary because of the delivery destination, carrier operations, weather conditions, transportation disruptions, public holidays, or other circumstances affecting delivery.

Estimated Delivery Time

Our estimated total delivery range is 7–9 business days, with a typical estimated delivery time of approximately 8 business days.
Processing Time: 1–2 business days
Transit Time: 6–7 business days
Estimated Delivery Range: 7–9 business days
Typical Estimated Delivery Time: Approximately 8 business days
Delivery times are estimates and are not guaranteed delivery dates. Circumstances outside our direct control may occasionally cause an order to arrive later than estimated.

Shipping Carriers

Furnique may use suitable shipping carriers or delivery service providers for orders shipped within the United Kingdom. The carrier used for an order may depend on the product, package size, delivery destination, and carrier availability.
Where tracking information is available, it may be provided after the order has been dispatched. Customers should use the available tracking information to follow the progress of their shipment.

Order Changes and Cancellations

Customers may request an order change or cancellation within 24 hours of placing the order. To request a change or cancellation, contact Furnique at support@furnique.shop as soon as possible and provide the relevant order details.
Requests received after the 24-hour cancellation period may not be accepted. In addition, if an order has already entered processing, been prepared for shipment, or been dispatched before we can complete the requested change or cancellation, the request may no longer be possible.
Submitting a cancellation request does not automatically mean that an order has been cancelled. Furnique will review the status of the order and confirm whether the requested cancellation or change can be completed.
If an order can no longer be cancelled and the customer wishes to return the product after delivery, please review our Returns & Refund Policy for the applicable return requirements.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review the recipient’s name, street address, building or house number, city, postcode, and any other relevant delivery information before completing an order.
If you notice an error after placing your order, contact us as soon as possible and within the 24-hour order change period. We will review the request, but an address change may not be possible once processing or shipment has begun.
Furnique cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided by the customer.

Failed Delivery Attempts

Customers should ensure that the delivery address is accessible and that the shipping information provided with the order is correct.
If the shipping carrier cannot successfully complete delivery, further delivery attempts or collection instructions may depend on the carrier’s procedures. Customers should follow any instructions provided by the carrier.
If an order is returned because of an incorrect address, failed delivery attempt, or another customer-related delivery issue, please contact Furnique. If reshipment is available, additional shipping charges may apply where the failed delivery resulted from incorrect information or another issue attributable to the customer.

Late or Delayed Packages

Our typical estimated delivery time is approximately 8 business days, with an estimated delivery range of 7–9 business days. However, shipping delays can occasionally occur.
Delays may result from carrier disruptions, transportation issues, severe weather, public holidays, high parcel volumes, incorrect or incomplete shipping information, or other circumstances outside Furnique’s direct control.
If your order has not arrived within the estimated delivery period, please contact us at support@furnique.shop. Provide your order details so that we can review the available shipping information and assist with the appropriate next steps.

Lost or Missing Packages

If your tracking information shows an unusual delay or you believe that your shipment may be missing, contact Furnique at support@furnique.shop with your order information.
We will review the available shipment details and, where appropriate, work with the applicable shipping carrier to investigate the delivery status. A delayed package should not be considered lost until the available tracking and carrier information has been reviewed.

Damaged or Incorrect Items During Shipping

If an item appears to have been damaged during shipping or the delivered package does not correspond with your order, contact Furnique at support@furnique.shop and provide the relevant order details and information about the issue.
Where reasonably possible, please retain the product and its packaging while the delivery issue is being reviewed. For information about returning a damaged, defective, or incorrect product, including applicable return shipping responsibilities, please review our Returns & Refund Policy.

Tracking Your Order

Where tracking is available, customers may receive tracking information after an order has been dispatched. Tracking updates are generally provided by the applicable shipping carrier and may take some time to appear after the shipment has been collected.
If tracking information does not update for an extended period or shows an unexpected delivery issue, customers can contact Furnique at support@furnique.shop for assistance.

Delivery Information

Customers should ensure that someone can receive the shipment where necessary and that the delivery location can be accessed by the applicable carrier.
Delivery procedures may vary depending on the shipping carrier, package size, delivery location, and other delivery requirements. Any carrier-specific delivery instructions should be followed where applicable.

Customer Support

For questions about shipping, delivery, tracking, delayed packages, address corrections, or order changes and cancellations, customers can contact Furnique using the following details:
Business Name: Furnique
Business Email: support@furnique.shop
Chat Support: Available 24/7
Business Days: Monday to Friday
Business Hours: 09:00 AM – 05:00 PM (UTC+1)
Business Address: 324 Portland Rd, Brighton Hove BN3 5LF, United Kingdom

Related Policy

For information regarding return eligibility, defective or non-defective product returns, return shipping responsibilities, exchanges, restocking fees, refunds, and refund processing times, please review our Returns & Refund Policy.

Changes to This Shipping Policy

Furnique may update this Shipping Policy when necessary to reflect changes to our shipping procedures, delivery arrangements, business operations, or applicable requirements.
Customers are encouraged to review the Shipping Policy available on our website before placing an order. If you have questions about this policy or an existing shipment, contact us at support@furnique.shop.